The satisfaction of our customers is our first priority.

We offer a full refund when the product has been unopened and unused, and a partial refund when the packaging cannot be accommodated.

Shipping costs are the responsibility of the customer.

All returns must be made in the original packaging and accompanied by proof of purchase.

Warranty products should be handled with care.

If products arrive with visible defects, take photos and send them to us. We will contact you to clarify all details.

All direct payment gateways follow the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.

Standard delivery time is approximately 7 working days. Please note that due to the state of the global pandemic, orders may arrive later than usual.

If your order has not arrived after two weeks, please contact us and we will review the details.

Products are regularly restocked.

If a product you want is no longer in stock, please send us a message indicating the product you are looking for in the subject line. We will send you a notification when the product is back in stock.